MaintenanceIQ
From tenant complaint to fixed and paid in 3 clicks - maintenance automation for small landlords
The Problem
Small landlords (1-10 properties) waste 15+ hours/month coordinating maintenance, miss repair deadlines, overpay contractors due to lack of competitive quotes, and frustrate tenants with slow response times. Enterprise property management software is too expensive ($500+/month) and complex for their needs.
The Solution
SMS-first maintenance coordination platform with AI-powered issue triage, automated contractor matching from a pre-vetted network, instant multi-quote requests, tenant auto-updates, and integrated payment with receipt generation. No app downloads required - works entirely via text and web dashboard.
MVP Features
SMS-based tenant ticket submission with photo uploads
Simple web dashboard for landlords to view and manage tickets
Manual contractor database (20-30 pre-vetted local contractors)
Automated status notifications to tenants via SMS
Basic contractor assignment and communication
Stripe integration for contractor payment with auto-receipt
Property and expense tracking per unit
Priority tagging (emergency/routine/cosmetic)
Contractor rating system post-job
CSV export for tax records
Monetization
Dual revenue: (1) SaaS subscription at $25/property/month targeting $300/year per landlord with 3 properties, (2) 3-5% referral fee on contractor jobs completed through platform, (3) Premium tier at $40/property/month adding lease management and rent collection. Target unit economics: $150 CAC, $900-1200 LTV, 6-8x ratio.